on ******, something happened. i was texting someone. then a dialog box popped open a...

GetHuman-hazwell's customer service issue with Facebook from February 2019

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The issue in GetHuman-hazwell's own words
on ******, something happened. i was texting someone. then a dialog box popped open and said something about my account may be been hacked. i had to reenter password. did so. after that I noticed that my profice photo was still there but in the menu bar it was missing and a grayed placeholder was in its place. my messages disappered. it seems to have mixed up my two facebook accounts. one acct w*my previous married name. main acct w*my current married name. my main acct has been badly affected doesnt seem to be the main acct anymore. I need help restoring my main account as my facebook account. There are other issues that happened, too...like portions of the two accts are mixed up.

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Customer service issue
Reported by GetHuman-hazwell
Feb 9th, 2019 - 4 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 327405 others
0 customers following this


GetHuman-hazwell started working on this issue
Feb 9th, 2019 11:30pm