I had to do a factory reset to my phone and I had my Facebook log in wrote down but whe...
GetHuman-kaylapos's customer service issue with Facebook from February 2019
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Help with my Facebook issue
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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-kaylapos will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-kaylapos can let us know if they help or not.
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Before contacting them, items GetHuman-kaylapos may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-kaylapos's own words
I had to do a factory reset to my phone and I had my Facebook log in wrote down but when I try to put in in it tells me its not right. I did start another on but I would really like my old one back because it has all my post for about * years. I cant get the email because it has my yahoo account and I have not used it in years and I cant get the code I tried contacting yahoo but they said they cant help because I don't have enough information can you please help me get into my account?
GetHuman-kaylapos did not yet indicate what Facebook should do to make this right.
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