I had to do a factory reset to my phone and I had my Facebook log in wrote down but whe...

GetHuman-kaylapos's customer service issue with Facebook from February 2019

28 views | 326373 similar | 2 following
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-kaylapos's own words
I had to do a factory reset to my phone and I had my Facebook log in wrote down but when I try to put in in it tells me its not right. I did start another on but I would really like my old one back because it has all my post for about * years. I cant get the email because it has my yahoo account and I have not used it in years and I cant get the code I tried contacting yahoo but they said they cant help because I don't have enough information can you please help me get into my account?

GetHuman-kaylapos did not yet indicate what Facebook should do to make this right.

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Customer service issue
Reported by GetHuman-kaylapos
Feb 9th, 2019 - 4 years ago
Not resolved
Seen by 28 customers so far
Similar issue to 326373 others
2 customers following this


GetHuman-kaylapos started working on this issue
Feb 9th, 2019 1:41am