My name is Barbara stepp my cell phone is ***-***-**** I have two Facebook accounts and...

GetHuman-steppbar's customer service issue with Facebook from February 2019

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The issue in GetHuman-steppbar's own words
My name is Barbara stepp my cell phone is ***-***-**** I have two Facebook accounts and one of them needs to be deleted I cannot get it deleted can you help? The one account without a picture of me in my profile page is the one to be deleted the one account with my picture is the one that I was using before I got a new phone a couple of days ago now they're telling me, Facebook that is they cannot find my account and verify my phone number please help thank you
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Facebook

Customer service issue
Reported by GetHuman-steppbar
Feb 7th, 2019 - 3 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 325024 others
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Timeline
GetHuman-steppbar started working on this issue
Feb 7th 11:33pm