Facebook how are you I sent you a request to reset my password because I cannot reset m...

GetHuman2119957's customer service issue with Facebook from February 2019

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The issue in GetHuman2119957's own words
Facebook how are you I sent you a request to reset my password because I cannot reset my password on my account my original account want to want to update my emails for the future you sent me a code you sent me I sent you verification of identity with my passport and then you sent me a code but when I enter the code to to reset my password unfortunately I made a mistake I didn’t do it the right way I didn’t realize that you have you know you could do your own and I excepted the one that was there and it ended up being a butt of a bunch of like letters that made no sense and then when I entered it went through it went through but at the moment I don’t have a valid email that I can’t the password I can remember I need to set a password where I know that’s the password I can have it for the future of the waves any passwords that are done
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Customer service issue
Reported by GetHuman2119957
Feb 7th, 2019 - 4 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 324989 others
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GetHuman2119957 started working on this issue
Feb 7th 10:51pm