Facebook how are you I sent you a request to reset my password because I cannot reset m...

GetHuman2119957's customer service issue with Facebook from February 2019

2 views
 | 
324989 similar
 | 
0 following
Help with my Facebook issue
First: share to improve GetHuman2119957's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2119957's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2119957 will want to follow the link below to head to their help center. We will check on GetHuman2119957 later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman2119957 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman2119957's own words
Facebook how are you I sent you a request to reset my password because I cannot reset my password on my account my original account want to want to update my emails for the future you sent me a code you sent me I sent you verification of identity with my passport and then you sent me a code but when I enter the code to to reset my password unfortunately I made a mistake I didn’t do it the right way I didn’t realize that you have you know you could do your own and I excepted the one that was there and it ended up being a butt of a bunch of like letters that made no sense and then when I entered it went through it went through but at the moment I don’t have a valid email that I can’t the password I can remember I need to set a password where I know that’s the password I can have it for the future of the waves any passwords that are done
GetHuman2119957 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman2119957 fixed the problem
We are waiting for GetHuman2119957 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2119957 fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman2119957
Feb 7th, 2019 - 4 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 324989 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman2119957 started working on this issue
Feb 7th 10:51pm