I've changed phone numbers, my account was attached to my old phone and number. I've tr...

GetHuman-jacgzehs's customer service issue with Facebook from February 2019

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The issue in GetHuman-jacgzehs's own words
I've changed phone numbers, my account was attached to my old phone and number. I've tried to recover my account and add my new number with an attempt to change my password which I've forgotten, but unfortunately my new number is someone else old number which apparently they had attached to their FB page. Their FB account has been released to me, but that is not mine. Myself along with the help of my daughter have tried to recover my account. I've received the codes from my recovery contacts and have tried to enter them but it's only saying...."you've been trying too much, try again later." I can't get access to my page even with following the printed steps. Please help. I had to re-create my page in the past because of a similar situation and I'd rather not have to do that again.
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Customer service issue
Reported by GetHuman-jacgzehs
Feb 7th, 2019 - 4 mons ago
I have an issue with Facebook too
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Seen by 2 customers so far
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GetHuman-jacgzehs started working on this issue
Feb 7th 9:47pm