I am wondering if you have any control over the adds that come up on FACEBOOK? For exam...

GetHuman-dalecmro's customer service issue with Facebook from February 2019

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The issue in GetHuman-dalecmro's own words
I am wondering if you have any control over the adds that come up on FACEBOOK? For example on Jan. **th when I was on FACEBOOK an ad came up offering electric bikes made by a reputable manufacturer at greatly reduced prices. I ordered three electric bikes for $*** Ca. $ using my Visa credit card. The transactions went through to ZHT INTERNATIONAL (HK) LIMITED in Hong Kong. I soon found out that the people posting the ad were scammers and had no connection with the manufacturers. I haven't received the bikes and I never will! Can you go after these scammers that were advertising on FACEBOOK? Thank You for any help.
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Facebook

Customer service issue
Reported by GetHuman-dalecmro
Feb 7th, 2019 - 4 mons ago
I have an issue with Facebook too
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Seen by 15 customers so far
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GetHuman-dalecmro started working on this issue
Feb 7th 5:24pm