Hi! My sister & I’s Instagram accounts @kendalljennercloset and @kyliejennercloset were...
GetHuman2150917's customer service issue with Facebook from February 2019
Help with my Facebook issue
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GetHuman2150917's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2150917 will want to follow the link below to head to their help center. We will check on GetHuman2150917 later to make sure it's all set or try to help escalate.
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Before contacting them, items GetHuman2150917 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman2150917's own words
Hi! My sister & I’s Instagram accounts @kendalljennercloset and @kyliejennercloset were disabled back in August **** and we are still waiting for them to be activated. We have tried to reach Facebook and Instagram for help but so far nothing. It was disabled for copyright but we have talked it out with the photo agencies whom reported pictures on our accounts and they have already sent out retractions for those reports and all that’s left is for our accounts to be activated by Facebook*Instagram. So please help me out!
GetHuman2150917 did not yet indicate what Facebook should do to make this right.
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