I got a new phone and none of my passwords carried over. I can’t access the email that...
GetHuman-mamazeen's customer service issue with Facebook from February 2019
Help with my Facebook issue
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-mamazeen's own words
I got a new phone and none of my passwords carried over. I can’t access the email that was used for the account. I submitted my ID photos, but when I try to use the link that Facebook sent me (even on the first time), it said I tried too many times, and to try again later. I need to access this account and I don’t know what to do. The account has this email address: *****@***.com and I cannot access that email any more. Please help.
GetHuman-mamazeen did not yet indicate what Facebook should do to make this right.
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