My name is Jessie Talbot-Shaw. I had to change my password, and log out of the expired...

GetHuman-jesstsha's customer service issue with Facebook from February 2019

324275 similar
0 following
Help with my Facebook issue
First: share to improve GetHuman-jesstsha's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Facebook help.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman-jesstsha's own words
My name is Jessie Talbot-Shaw. I had to change my password, and log out of the expired session on Facebook. When I tried to log back in with my new password, I was asked for a login code, which was supposed to be sent by sms, but I never got it, and I’m still not getting it, no matter how many times I press the re-send button. My email address is: *****@***.com, and my mobile number is ***********Could someone please please contact me? I use my fb account for work, and I have to be able to log in. I would like you guys to please fix my account, so I can login, and update my phone number, just in case that’s why I’m not getting the sms login code. Please get back to me ASAP. Regards, Jessie Talbot-Shaw
GetHuman-jesstsha did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-jesstsha fixed the problem
We are waiting for GetHuman-jesstsha to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-jesstsha fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-jesstsha
Feb 7th, 2019 - 3 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 324275 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman-jesstsha started working on this issue
Feb 7th 11:59am