My name is Jessie Talbot-Shaw. I had to change my password, and log out of the expired...

GetHuman-jesstsha's customer service issue with Facebook from February 2019

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The issue in GetHuman-jesstsha's own words
My name is Jessie Talbot-Shaw. I had to change my password, and log out of the expired session on Facebook. When I tried to log back in with my new password, I was asked for a login code, which was supposed to be sent by sms, but I never got it, and I’m still not getting it, no matter how many times I press the re-send button. My email address is: *****@***.com, and my mobile number is ***********Could someone please please contact me? I use my fb account for work, and I have to be able to log in. I would like you guys to please fix my account, so I can login, and update my phone number, just in case that’s why I’m not getting the sms login code. Please get back to me ASAP. Regards, Jessie Talbot-Shaw
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Facebook

Customer service issue
Reported by GetHuman-jesstsha
Feb 7th, 2019 - 3 mons ago
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
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GetHuman-jesstsha started working on this issue
Feb 7th 11:59am