My wife has received codes from three of her trusted Facebook friends and has entered...

GetHuman-markout's customer service issue with Facebook from February 2019

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The issue in GetHuman-markout's own words
My wife has received codes from three of her trusted Facebook friends and has entered these codes to authenticate her profile. However, she keeps receiving a message, “You are trying to often, please try again later”. We have left it hours before trying agin, only to see that same message. Please advice?**Also, yesterday, I rang Facebooks Customer Services on ****-***-****, expecting to speak with someone. I was infuriated to be knocked off without resolving my issue or making any progress. Pleas advice how to reclaim the £* back for this call as I experienced a very poor service.
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Facebook

Customer service issue
Reported by GetHuman-markout
Feb 7th, 2019 - 3 mons ago
I have an issue with Facebook too
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Seen by 6 customers so far
Similar issue to 324246 others
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GetHuman-markout started working on this issue
Feb 7th 11:17am
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Feb 8th 7:11am