I lost my phone. I have no access in my phone number as well as my yahoo mail account b...

GetHuman2152073's customer service issue with Facebook from February 2019

323838 similar
0 following
Help with my Facebook issue
First: share to improve GetHuman2152073's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Facebook help.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman2152073 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman2152073's own words
I lost my phone. I have no access in my phone number as well as my yahoo mail account because its two factor authentication code that comes from the phone number that’s lost but I still know my security question and my password. Please let me sign in in my facebook account because I also need to change my password for my security because my phone was lost. Please contact me with my gmail account *****@***.com or thur my mobile number ***********. Hoping for your response.
GetHuman2152073 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman2152073 fixed the problem
We are waiting for GetHuman2152073 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2152073 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman2152073
Feb 7th, 2019 - 4 mons ago
I have an issue with Facebook too
Not resolved
Seen by 9 customers so far
Similar issue to 323838 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman2152073 started working on this issue
Feb 7th 3:11am