Someone has hacked my account and has changed my email and I dont kno the phone number I've tried calling the number and no answer. I dont want to lose my pics of my fb please help

GetHuman-gleemoro's customer service issue with Facebook from February 2019

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Help with my Facebook issue
GetHuman-gleemoro's next move: go to the Facebook help center.
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The issue in GetHuman-gleemoro's own words
Get access to my fb ... My name is garrett morott my facebook account is under levi garrett. I had a crazy girl friend who took over my email and facebook and blocked people from my account so I've been trying to recover my account and she wont give me anything to help me. I dont have a dl but I have a pic of me in jail my birth certificate social security card and my Indian enrollmeant card. Can you please help me get back in for I dont want to lose my pics.
That the person who is doing this was trying g to make sure I contact them to try and get my password.
I'd like either the one time fb password to get access so I can change email and number or a email to my new email so that I can get back in my fb
I've tried logging in with chrome where I have signed in before. And I've tried resetting my email
I have an issue with Facebook too
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Customer service issue
Reported by GetHuman-gleemoro
Feb 7th, 2019 - 3 mons ago
I have an issue with Facebook too
Fixed
Seen by 9 customers so far
Similar issue to 323733 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-gleemoro started working on this issue
Feb 7th 1:13am
GetHuman-gleemoro indicated the issue is not fixed yet.
Feb 10th 12:43am
GetHuman-gleemoro indicated the issue is not fixed yet.
Feb 11th 2:10am
GetHuman-gleemoro indicated the issue is not fixed yet.
Feb 11th 1:07pm
GetHuman-gleemoro indicated the issue is not fixed yet.
Feb 11th 1:15pm
GetHuman-gleemoro indicated the issue is not fixed yet.
Feb 11th 1:15pm