We have a company Facebook page under an email address "*****@***.com" and every time w...

GetHuman2149572's customer service issue with Facebook from February 2019

1 view
 | 
323424 similar
 | 
0 following
Help with my Facebook issue
GetHuman2149572's next move: try the Facebook help center again.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2149572 will want to follow the link below to head to their help center. We will check on GetHuman2149572 later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman2149572's own words
We have a company Facebook page under an email address "*****@***.com" and every time we try to log in, it either re-directs us to the FB business page to try to get us to create a new account or create an ad. There is no way out of that page and the other is it tells us that we have to clear our cookies, which we have done about * times. Can you let me know if this is happening because I am on a desktop or if your system is down? Thank you!
GetHuman2149572 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman2149572 fixed the problem
We are waiting for GetHuman2149572 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2149572 fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman2149572
Feb 6th, 2019 - 3 mons ago
I have an issue with Facebook too
Fixed
Seen by 1 customer so far
Similar issue to 323424 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman2149572 started working on this issue
Feb 6th 8:44pm
GetHuman2149572 indicated the issue is not fixed yet.
Feb 6th 8:47pm