I have sent Facebook more than enough of my legal identifying documents than I should'v...

GetHuman2145735's customer service issue with Facebook from February 2019

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The issue in GetHuman2145735's own words
I have sent Facebook more than enough of my legal identifying documents than I should've just to prove to you who I am. I went to prison for three years and my ex has switched all of my recovery options to lock me out. You asked me for an ID and I sent more than enough I dont understand what is the issue. My new number is *** *** ****, I have access to the gmail account associated with that Facebook page as well as JT Louis, who's email Is *****@***.com. yet I am locked out of my original Facebook, and I've been trying for almost three months to get back in to. What else do I need to do this is getting frustrating.
GetHuman2145735 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman2145735
Feb 6th, 2019 - 3 mons ago
I have an issue with Facebook too
Not resolved
Seen by 4 customers so far
Similar issue to 322853 others
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Timeline
GetHuman2145735 started working on this issue
Feb 6th 1:21pm