Dear Facebook, I have been writing to you since September but no response. I have a rea...
GetHuman-bretthul's customer service issue with Facebook from January 2019
6 views | 316340 similar | 0 following
Help with my Facebook issue
GetHuman-bretthul's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-bretthul will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-bretthul can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Facebook has better answers for you: Facebook Help Center
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman-bretthul may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-bretthul's own words
Dear Facebook, I have been writing to you since September but no response. I have a real estate business page, Brett Hull Homes. There was a former client of mine, a Greg Mick, that tried to steal a considerable amount of money I had loaned to him and his wife trusting that he would pay me back. He never did and so I sued him and won in a trial. When the judge ruled in my favor my attorney sent a copy of the judgment to Mr. Mick and his wife's home. They same day they received it, Mr. Mick to Facebook and other social media and Craig List to denounce me and harm my good reputation. Mr. Greg Mick's hurtful comments still linger on my Facebook business page and his damaging review is reducing my rating to a *.* from where it should be at *. He also claims I was slow to respond as an extra vindictive measure, this too is still on there and negatively impacting my business page. I have requested Facebook to delete this and correct my ratings since September **, **** when these were initially posted. Would someone please finally take care of this important matter? *I am going to retain an attorney again and go after Mr. Mick and his wife for defamation of my good character.*Thanks very much for you time and attention to this important matter.*Brett Hull Homes
GetHuman-bretthul did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-bretthul fixed the problem
We are waiting for GetHuman-bretthul to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.