I am trying to make a gift for the man I love. So yesterday I was researching material...

GetHuman-fuzzykit's customer service issue with Facebook from January 2019

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The issue in GetHuman-fuzzykit's own words
I am trying to make a gift for the man I love. So yesterday I was researching material and sending it to myself. I can't remember my password to my other account so I had to make another one. The password is set on other phone but my phone is dying. But in trying to send the material to myself, nothing went thru. So today I tried to send it to my old self in hopes that I could get the project done before my phone dies completely. But up pops a message saying that I'm not allowed to open up new conversations. I'm sure it's because I spent all day sending myself material. I could understand if lots of people were complaining about me. But I know that I didn't complain about myself. I can't even get things from my account that is about to become unaccessible to my new account. I don't know why. **I can't give you my e-mail because I've had to do this before and honestly, I pick passwords and e-mails that I know I'll never forget Ana then forget them. And don't remember where I wrote them down. I'm writing anyway because I'm frustrated with how strict you are. I am upset that I'm losing my account as well. But I can't speak to a human to FIX it and everyone is telling me that I won't be able to get it back. That's a lot of pictures and life stories that I will be losing. Could you please use your massive intellect to find a way that people can recover stuff and not lose everything so easily. I changed my phone and the phone number attached to that is dead. I can't get phone calls. So, I lose my account. Also, constantly trolling and looking for trouble is annoying. I did all that work for the project yesterday to have NOTHING send and I moved to do all of that work OVER again in a different way and I am NOT ALLOWED to send stuff to MYSELF! RIDICULOUS. THIS site was supposed to be set up by a genius. Something better than this can't be figured out?

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Facebook

Customer service issue
Reported by GetHuman-fuzzykit
Jan 31st, 2019 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 316139 others
0 customers following this

Timeline

GetHuman-fuzzykit started working on this issue
Jan 31st, 2019 8:39pm

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