By submitting a dispute, you give NBCU Creative Content Protection permission to review...

GetHuman-xiaoxue's customer service issue with Facebook from January 2019

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Help with my Facebook issue
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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-xiaoxue will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-xiaoxue can let us know if they help or not.
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The issue in GetHuman-xiaoxue's own words
By submitting a dispute, you give NBCU Creative Content Protection permission to review your video and information that may allow them to identify your account. NBCU Creative Content Protection will have * days to respond to your dispute. Your video will be unblocked while they review it.**Dear facebook team,*The first,if the movie had copyright,will have * days to respond to your dispute. Your video will be unblocked while they review it.But i post after * years ago,they still can report us and my fans page has been deleted.*Second,Look at this,we are postting same movie at facebook,i only post *minit ago this movie,i download from them,but why only me reported by them?other full movie still can stay at facebook?It so unfair to other user right?**https:**www.facebook.com*Anuar.SusahnakEjar*videos******************https:**www.facebook.com******************videos*******************https:**www.facebook.com*****************videos******************https:**www.facebook.com*Rabakwear*videos******************https:**www.facebook.com*PhilippinesTvLive*videos******************https:**www.facebook.com*arie.doank.*****videos******************https:**www.facebook.com*PhilippinesTvLive*videos*******************- The report number relating to the content removal*The number is *****************- A link (URL) to content at issue* (https:**www.facebook.com*Mr.Movie.official**)*this is my fans page**- An email address used to log into the Facebook account that received the warning about the content removal*my facebook email is *****@***.com**i already appealed nearly * month about my fans page https:**www.facebook.com*Mr.Movie.official** ,Copyright issues have always been a controversial issue,this is legal loophole from facebook,i know everyone will be a wrong mistake at their life, please.I'm so sorry,i really hope can give me a chance to recover my fans page,this fans page is so important to me.I really using so much time and energy at there. I apologize for the mistake I made. i promise wont do it again, facebook team, i need ur help

GetHuman-xiaoxue did not yet indicate what Facebook should do to make this right.

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Facebook

Customer service issue
Reported by GetHuman-xiaoxue
Jan 30th, 2019 - 3 years ago
Not resolved
Seen by 877 customers so far
Similar issue to 314771 others
0 customers following this

Timeline

GetHuman-xiaoxue started working on this issue
Jan 30th, 2019 11:22pm

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