It started when i first deleted my facebook app off my phone because it would not updat...

GetHuman-eduardof's customer service issue with Facebook from January 2019

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The issue in GetHuman-eduardof's own words
It started when i first deleted my facebook app off my phone because it would not update and i had not updated the app in months. I redownloaded the app and i logged in thinking i would simply get back in my account, after i logged in it take me to another account i think it was the one i had previously i deleted that account atleast thats what i tjought i did because i went to that delete account section in the setting afew years back and i clearly remember deleteing it. So i log in and it takes me to this blanc facebbok page literaly notjings on it except my name and one of my friends added on it idk how they got added because i didint even know i had this account. I logged in with my email i ise for everyhing and i dont know what went wrong becuase on my facebook account that i was using i had a picture of me and all my friends added and when i searched my name up my account showed up so i dont kniw wht the problem is all i want is my account back. Please help me i have tried everything i have reset my password but when i log in it says its incorrect i even tried deleteing the blanc facebook account and its still not letting me log in. Please hel me fix this issue
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Customer service issue
Reported by GetHuman-eduardof
Jan 27th, 2019 - 9 mons ago
I have an issue with Facebook too
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Seen by 3 customers so far
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GetHuman-eduardof started working on this issue
Jan 27th 1:57pm