My ex stole my phone and hot in to my fb changed everything and locked me out of my ema...

GetHuman2047021's customer service issue with Facebook from January 2019

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GetHuman2047021's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2047021 will want to follow the link below to head to their help center. We will check on GetHuman2047021 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman2047021 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman2047021's own words
My ex stole my phone and hot in to my fb changed everything and locked me out of my email. I got my email back buy I can't get in to my fb it's completely locked up I cant resent my Password. And he still has access to my fb and is posting things on it. I didn't know how when it won't let me in to it i have reported this b* a week agoo. My name is Kristina garrison i have had that fb for a extremely long time. Now all my pictures of my kids are gone please help mee my ex is recardo Hernandez and he is taking over my fbb is there anything u can do????!
GetHuman2047021 did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman2047021
Jan 27th, 2019 - 3 mons ago
I have an issue with Facebook too
Not resolved
Seen by 6 customers so far
Similar issue to 308925 others
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GetHuman2047021 started working on this issue
Jan 27th 12:10am