I set up my sons facebook facebook user *****@***.com account he has never used. I rece...

GetHuman2040247's customer service issue with Facebook from January 2019

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The issue in GetHuman2040247's own words
I set up my sons facebook facebook user *****@***.com account he has never used. I recently bought him a new computer and im setting everything up i tried to access his account and its asking for a stupid ID my son does not live with me I have access to his emails and i changed his password i went through your dumb process of getting three friends to give me codes and it says it didnt match and those are the codes given this is so stupid I'm his father Nick James. I'm the one who made his account and i need to recover it for him. he is a child and does not know what to do therefor it is my responsibility to do this and take care of this matter.
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Facebook

Customer service issue
Reported by GetHuman2040247
Jan 25th, 2019 - 9 mons ago
I have an issue with Facebook too
Not resolved
Seen by 3 customers so far
Similar issue to 307480 others
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Timeline
GetHuman2040247 started working on this issue
Jan 25th 9:21pm