I set up my sons facebook facebook user *****@***.com account he has never used. I rece...
GetHuman2040247's customer service issue with Facebook from January 2019
Help with my Facebook issue
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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2040247 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman2040247 can let us know if they help or not.
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman2040247's own words
I set up my sons facebook facebook user *****@***.com account he has never used. I recently bought him a new computer and im setting everything up i tried to access his account and its asking for a stupid ID my son does not live with me I have access to his emails and i changed his password i went through your dumb process of getting three friends to give me codes and it says it didnt match and those are the codes given this is so stupid I'm his father Nick James. I'm the one who made his account and i need to recover it for him. he is a child and does not know what to do therefor it is my responsibility to do this and take care of this matter.
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