For some resaon i cannot access my account and all recovery options are directed to my...

GetHuman2013801's customer service issue with Facebook from January 2019

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The issue in GetHuman2013801's own words
For some resaon i cannot access my account and all recovery options are directed to my old email i dont have access to and an old phone number i dont have access to. I had updated all info months ago but doesnt seem like it happened everything is private and wasnt before i doesnt seem like it was hacked but there seems to be accessive messages then usual. The password is not the one i remember please help all my childrdns pictures are saved from the past * yrs from birth and i have no way to access them. Jessica hamlett *********
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Customer service issue
Reported by GetHuman2013801
Jan 25th, 2019 - 3 mons ago
I have an issue with Facebook too
Not resolved
Seen by 1 customer so far
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GetHuman2013801 started working on this issue
Jan 25th 5:47pm