For some resaon i cannot access my account and all recovery options are directed to my...

GetHuman2013801's customer service issue with Facebook from January 2019

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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2013801 will want to follow the link below to head to their help center. We will check on GetHuman2013801 later to make sure it's all set or try to help escalate.
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The issue in GetHuman2013801's own words
For some resaon i cannot access my account and all recovery options are directed to my old email i dont have access to and an old phone number i dont have access to. I had updated all info months ago but doesnt seem like it happened everything is private and wasnt before i doesnt seem like it was hacked but there seems to be accessive messages then usual. The password is not the one i remember please help all my childrdns pictures are saved from the past * yrs from birth and i have no way to access them. Jessica hamlett *********
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Facebook

Customer service issue
Reported by GetHuman2013801
Jan 25th, 2019 - 3 mons ago
I have an issue with Facebook too
Not resolved
Seen by 1 customer so far
Similar issue to 307224 others
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Timeline
GetHuman2013801 started working on this issue
Jan 25th 5:47pm