I have created and am running the two new SkillSource business pages and am having an i...

GetHuman2038306's customer service issue with Facebook from January 2019

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GetHuman2038306's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2038306 will want to follow the link below to head to their help center. We will check on GetHuman2038306 later to make sure it's all set or try to help escalate.
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman2038306's own words
I have created and am running the two new SkillSource business pages and am having an issue getting an old, inaccessible account taken down. I have tried to report the account, but have had no luck. Unfortunately, it was run by an old employee and we cannot figure out any way to get into the account. The confusion of having two SkillSource Learning Center Pages is causing traffic to go to the wrong page.
GetHuman2038306 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman2038306
Jan 25th, 2019 - 3 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 307189 others
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Timeline
GetHuman2038306 started working on this issue
Jan 25th 5:23pm