I forgot my password tried to recreate a new password it sent me a code number to my ph...

GetHuman2036939's customer service issue with Facebook from January 2019

1 view
 | 
306906 similar
 | 
0 following
Help with my Facebook issue
First: share to improve GetHuman2036939's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2036939's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2036939 will want to follow the link below to head to their help center. We will check on GetHuman2036939 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman2036939 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman2036939's own words
I forgot my password tried to recreate a new password it sent me a code number to my phone but it said I had an error I have tried numerous times through phone and email codes for both and it still does not work I can't get back in to my email account for the past ** hours and it also tells try later that I then are too many codes I would like help getting back into my account but I can't seem to get in there with passwords I can't remember the password that I had to changed just days ago I would appreciate any help to get back in to my email account thank you
GetHuman2036939 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman2036939 fixed the problem
We are waiting for GetHuman2036939 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2036939 fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman2036939
Jan 25th, 2019 - 3 mons ago
I have an issue with Facebook too
Not resolved
Seen by 1 customer so far
Similar issue to 306906 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman2036939 started working on this issue
Jan 25th 2:09pm