I think my account is hacked. Because my account request me my full face picture to rec...

GetHuman-bellades's customer service issue with Facebook from January 2019

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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-bellades's own words
I think my account is hacked. Because my account request me my full face picture to recover it. I never share or entered my real pictures to face book wall..so how they(face book team) recover my account by using my real picture. This is untrustable. *My account is - Bella De Sale*I want log in to my account. Here is my gmail address. belladesale@gmail.*I want login to my account..please help me..and i want use massenger..Help me as soon as possible..Thank you.
GetHuman-bellades did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman-bellades
Jan 25th, 2019 - 3 mons ago
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GetHuman-bellades started working on this issue
Jan 25th 7:19am