January **, *******Facebook, Inc.*ATTN: Privacy Operations***** Willow Road*Menlo Park...

GetHuman-policeco's customer service issue with Facebook from January 2019

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The issue in GetHuman-policeco's own words
January **, *******Facebook, Inc.*ATTN: Privacy Operations***** Willow Road*Menlo Park, CA ********Dear Facebook,**Good Day!**I am Police Chief Inspector MARLON A ANTANG, Station Commander of Police Station *, Barlin St. Sta. Cruz, Naga City Philippines. Under my jurisdiction is the official facebook account of HIPATURA UNO HRAO activated sometime on December **-**, **** used for official purposes only such as posting of activities like Human Rights Seminars*Trainings*Lecture*PICE, Inspection of Custodial Facilities, and other activities related to Human Rights mandate. It also served as a monitoring mechanism of the public*netizens, so that, they will be aware*informed through social media of what is the PNP doing in addressing human rights issues and concerns within PNP organization and being managed before by my personnel handling HRAO. **On January **, **** the said account was used maliciously by anonymous person thereby created trouble and put the HIPATURA UNO HRAO account in controversy. Further, the facebook account was deactivated or deleted on the same date and cannot be accessed anymore.**In view of this, May I request that Hipatura Uno HRAO facebook account for reactivation and recovery of the account that will facilitate easier investigation for the cybercrime who are conducting investigation to identify the IP address used and person who actually made use of the account that put Police Station * office into shame.**Looking forward that this letter be granted. **Thank You! ***Respectfully,**PCINSP MARLON A ANTANG*Police Station * Commander
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Customer service issue
Reported by GetHuman-policeco
Jan 25th, 2019 - 3 mons ago
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GetHuman-policeco started working on this issue
Jan 25th 6:00am