And yes someone hacked into my Facebook for days ago and is not giving my account back...

GetHuman2032552's customer service issue with Facebook from January 2019

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Help with my Facebook issue
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GetHuman2032552's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2032552 will want to follow the link below to head to their help center. We will check on GetHuman2032552 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman2032552 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman2032552's own words
And yes someone hacked into my Facebook for days ago and is not giving my account back to me along with my messenger he's telling me I owe him $** for the account and I know it's free his number is ***-***-**** that is his number I want my account account back I'm not changing accounts because I've already done it you need to be more secure about yours accounts put a security on it at FBI security code to everyone that has it including the messenger
GetHuman2032552 did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman2032552
Jan 24th, 2019 - 3 mons ago
I have an issue with Facebook too
Not resolved
Seen by 1 customer so far
Similar issue to 305891 others
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GetHuman2032552 started working on this issue
Jan 24th 8:14pm