hello fb, my account got hacked last night and password changed, and my password for t...

GetHuman-timveec's customer service issue with Facebook from January 2019

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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-timveec's own words
hello fb, my account got hacked last night and password changed, and my password for the attached emailaccount as well so i can not reset my password. I have tried to ask microsoft account to give me back my account but they keep asking me to who i sent emails and what the titles were. the problem is , i have not used this emailaccount for years ! Its just there for my fb account as i use a personal email for my business. My creditcard is linked to this account as well!! and i need this account for my professional publications. I also manage a group with around *** members an a page (sumo baits) with over a ****. I also have a second account wich i hardly use 'Tim Namckeev' , this one is attached to my personal email, being *****@***.com .* I've been to police to complain about the hack but they said they can not do anything , bc fb is in the USA. Pls pls get back to me to help me sort this and get back access to my profile, group and page !! It's very important for my business. if you need any additional information... feel free to ask me !! many thanks in advance, tim
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Customer service issue
Reported by GetHuman-timveec
Jan 24th, 2019 - 3 mons ago
I have an issue with Facebook too
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GetHuman-timveec started working on this issue
Jan 24th 1:59pm