Hey! My @facebook account is on the verge of deletion because of the two factor thing...

GetHuman2028904's customer service issue with Facebook from January 2019

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The issue in GetHuman2028904's own words
Hey! My @facebook account is on the verge of deletion because of the two factor thing. And the Facebook name is little different from my national ID's. The name is same as my twitter name. Please help me out of it. I'm helpless. My email is *****@***.com.My @facebook account is on the verge of deletion because of the two factor thing. And the Facebook name is little different from my national ID's. The name is same as my twitter name. Please help me out of it. I'm helpless. My email is *****@***.com.
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Facebook

Customer service issue
Reported by GetHuman2028904
Jan 24th, 2019 - 3 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 305162 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman2028904 started working on this issue
Jan 24th 10:36am