I got hacked in November, so I changed my password. But then I forgot my password this...

GetHuman2028404's customer service issue with Facebook from January 2019

Help with my Facebook issue
The issue in GetHuman2028404's own words
I got hacked in November, so I changed my password. But then I forgot my password this January, and I'm unable to log-in.**I've submitted my ID and gone through the prompts to recover my account, but it's failed due to the email account associated with my Facebook being disabled (my old college email). Therefore, I'm unable to access the code to recover my account.**I'm continuing to brainstorm possible passwords I could have changed it to, but it's continual failure. Therefore, I keep getting blocked after I try too many times.**I contacted my former college tech department, shared my issue, and they were kind enough to set up a "forwarding" system that is supposed to link my disabled email account to my current one, but that didn't work out :( **PLEASE HELP! I don't know what else to do!
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Facebook

Customer service issue
Reported by GetHuman2028404
Jan 24th, 2019 - 3 mons ago
I have an issue with Facebook too
Fixed
Seen by 3 customers so far
Similar issue to 304986 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman2028404 started working on this issue
Jan 24th 7:03am
GetHuman2028404 indicated the issue is not fixed yet.
Jan 26th 3:45am
GetHuman2028404 indicated the issue is not fixed yet.
Jan 26th 4:45am