My account has been hacked! I need my "friends" re- instated. The hacker has been sen...

GetHuman2028101's customer service issue with Facebook from January 2019

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Help with my Facebook issue
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Strength in numbers! Companies respond better when others are watching.
GetHuman2028101's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2028101 will want to follow the link below to head to their help center. We will check on GetHuman2028101 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman2028101 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman2028101's own words
My account has been hacked! I need my "friends" re- instated. The hacker has been sending friend requests to people I don't know. He. Has slso gone on dating sites and sent flirts snd fsvorited men, who are all noe sending me messages. I am not even on one of the sitrs.**He also deleted my picture and the pictures I shared. He is threatening me for money now to stop, a real jerk!**I need someone to put my friends back. Someone on your end did put back a few pictures but no friends are there, except for one man that I don't know, the hacker sent him a friend request.**Thank you!**Suzanne
GetHuman2028101 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman2028101
Jan 24th, 2019 - 3 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 304885 others
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Timeline
GetHuman2028101 started working on this issue
Jan 24th 5:07am