Hi there. I am a new anchor and reporter who recently switched news stations. I do not...

GetHuman2026079's customer service issue with Facebook from January 2019

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GetHuman2026079's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2026079 will want to follow the link below to head to their help center. We will check on GetHuman2026079 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman2026079 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman2026079's own words
Hi there. I am a new anchor and reporter who recently switched news stations. I do not remember my password and the two recovery options... cell phone and email address.. are no longer active because I left WAFB TV and now work at KHOU. I am still, however, logged in on my iphone. But when i try to change the email or phone number there it asks for a password, which I clearly do not have. How can I get into my account?
GetHuman2026079 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman2026079
Jan 23rd, 2019 - 3 mons ago
I have an issue with Facebook too
Not resolved
Seen by 1 customer so far
Similar issue to 304549 others
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Timeline
GetHuman2026079 started working on this issue
Jan 23rd 10:15pm