My friend bought and paid for an item on Facebook Marketplace, but the seller has disap...

GetHuman1981949's customer service issue with Facebook from January 2019

12 views
 | 
295735 similar
 | 
1 following
Help with my Facebook issue
First: share to improve GetHuman1981949's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1981949's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1981949 will want to follow the link below to head to their help center. We will check on GetHuman1981949 later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman1981949 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1981949's own words
My friend bought and paid for an item on Facebook Marketplace, but the seller has disappeared and scammed him. What can he do?
GetHuman1981949 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman1981949 fixed the problem
We are waiting for GetHuman1981949 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1981949 fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman1981949
Jan 17th, 2019 - 8 mons ago
I have an issue with Facebook too
Not resolved
Seen by 12 customers so far
Similar issue to 295735 others
1 customer following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1981949 started working on this issue
Jan 17th 11:40am