My name is sheila taina falcon I was contacted by lissette Alvarez about a video I bel...

GetHuman1977364's customer service issue with Facebook from January 2019

294756 similar
0 following
Help with my Facebook issue
First: share to improve GetHuman1977364's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1977364's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1977364 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1977364 can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman1977364 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1977364's own words
My name is sheila taina falcon I was contacted by lissette Alvarez about a video I believe facebook took down for the contents put out there by josue Marquez who is my son's father , I dont know why this woman would contact me but I think he might have took inappropriate video of myself unbenounced to me and if so I would like to press formal charges with the spfld ma police department and if that video can be sent directly to me to pursue the matter I would appreciate it.ty you may contact my email sfalcon***@
GetHuman1977364 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman1977364 fixed the problem
We are waiting for GetHuman1977364 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1977364 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1977364
Jan 16th, 2019 - 9 mons ago
I have an issue with Facebook too
Not resolved
Seen by 3 customers so far
Similar issue to 294756 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1977364 started working on this issue
Jan 16th 5:57pm