the last time I was on facebook was Monday **, **** around *pm I wasn't able to get bac...

GetHuman1977277's customer service issue with Facebook from January 2019

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The issue in GetHuman1977277's own words
the last time I was on facebook was Monday **, **** around *pm I wasn't able to get back into my account. someone hacked my account to were its now saying this account is in a special memorialized state. and im alive ive even went to the help center and im not getting the help I need to get my account back.and from saying that im NOT DEAD I just want my account back and for it not to say that. my family and friends are sick and thought I was dead and im not.
GetHuman1977277 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman1977277
Jan 16th, 2019 - 9 mons ago
I have an issue with Facebook too
Not resolved
Seen by 4 customers so far
Similar issue to 294740 others
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Timeline
GetHuman1977277 started working on this issue
Jan 16th 5:44pm