To whom it may concern, **Our company Little Green Radicals was recently hacked and due...

GetHuman1976653's customer service issue with Facebook from January 2019

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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1976653 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1976653 can let us know if they help or not.
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1976653's own words
To whom it may concern, **Our company Little Green Radicals was recently hacked and due to some unsolicited ads Facebook has shut down our account. **We have tried to be in touch countless times and cannot get a hold of anyone. They have made a final decision that our business account will not be activated, however, given that we are a wholesome small business that sells fairtrade*organic clothes for children them blocking is absolutely ridiculous. **We have stated in previous communications we have been a part of the community for almost ten years with no issues at all and due to a major hack to our system, which happens to every large corporation including Facebook may I add, they are stating our business model does not comply with their ad policy. **This could easily be fixed if we could just speak with someone directly as I am certain anyone dealing with this will clearly see blocking our account is unjustifiable. **Please help us speak with someone. **Many thanks, **LGR
GetHuman1976653 did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman1976653
Jan 16th, 2019 - 9 mons ago
I have an issue with Facebook too
Not resolved
Seen by 1 customer so far
Similar issue to 294634 others
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GetHuman1976653 started working on this issue
Jan 16th 4:23pm