I changed my facebook password * years ago and no longer have access to my email or old...

GetHuman-kwasniew's customer service issue with Facebook from January 2019

8 views
 | 
294582 similar
 | 
1 following
Help with my Facebook issue
GetHuman-kwasniew's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-kwasniew will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-kwasniew can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman-kwasniew's own words
trying to retrieve my facebook account ... I changed my facebook password * years ago and no longer have access to my email or old phone that were linked to the account. I would like the account back and need help to get back into the account, is there a master password or temp password I could get in order to retrieve my account?
would like to recieve a onetime use password in order to get back into my facebook account and change my existing email info and cell info
I have an issue with Facebook too
How GetHuman-kwasniew fixed the problem
We are waiting for GetHuman-kwasniew to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-kwasniew fixes it.
This email address isn't valid

Facebook

facebook
Customer service issue
Reported by GetHuman-kwasniew
Jan 16th, 2019 - 9 mons ago
I have an issue with Facebook too
Fixed
Seen by 8 customers so far
Similar issue to 294582 others
1 customer following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-kwasniew started working on this issue
Jan 16th 3:50pm
GetHuman-kwasniew indicated the issue is not fixed yet.
Jan 16th 4:04pm