Possible hack but I opened new acct and now have * acts bit can only access the *st acc...

GetHuman-p_ward's customer service issue with Facebook from January 2019

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The issue in GetHuman-p_ward's own words
Possible hack but I opened new acct and now have * acts bit can only access the *st acct through Facebook market icon I installed. also my messenger now keeps telling me I have the wrong password and I can't get in. Please help, I would like the original acct restored and messenger fixed please. I am putting in my email address but it isn't working now either but happened at a different time. Text to **********
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Customer service issue
Reported by GetHuman-p_ward
Jan 16th, 2019 - 9 mons ago
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GetHuman-p_ward started working on this issue
Jan 16th 2:38pm