I am coming from Shanghai. And I have registered account in the facebook at ****. But t...
GetHuman1975350's customer service issue with Facebook from January 2019
Help with my Facebook issue
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GetHuman1975350's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1975350 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1975350 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Facebook has better answers for you: Facebook Help Center
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1975350's own words
I am coming from Shanghai. And I have registered account in the facebook at ****. But then China has forbiden the facebook, and I am unable to login facebook for more than ten years. Now I have the VPN and can connect to facebook, but I forgot everything about my facebook account but the user name is XingHeng Sun(***)**Could you please tell me how to recover my account, I tried re-created facebook several time, but it is not allowed, because the previous account still exists**Please tell me what process I should follow to login to facebook again?
GetHuman1975350 did not yet indicate what Facebook should do to make this right.
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