I am coming from Shanghai. And I have registered account in the facebook at ****. But t...

GetHuman1975350's customer service issue with Facebook from January 2019

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The issue in GetHuman1975350's own words
I am coming from Shanghai. And I have registered account in the facebook at ****. But then China has forbiden the facebook, and I am unable to login facebook for more than ten years. Now I have the VPN and can connect to facebook, but I forgot everything about my facebook account but the user name is XingHeng Sun(***)**Could you please tell me how to recover my account, I tried re-created facebook several time, but it is not allowed, because the previous account still exists**Please tell me what process I should follow to login to facebook again?
GetHuman1975350 did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman1975350
Jan 16th, 2019 - 9 mons ago
I have an issue with Facebook too
Not resolved
Seen by 3 customers so far
Similar issue to 294344 others
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GetHuman1975350 started working on this issue
Jan 16th 12:32pm