I want to access my account, update it to current email and reset the password.*I am tr...

GetHuman-jagreens's customer service issue with Facebook from January 2019

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The issue in GetHuman-jagreens's own words
I want to access my account, update it to current email and reset the password.*I am trying to recover my account that I haven't used in over a year. My account kept getting used by some random computer everyday over the course of *-* weeks. I kept having to change my password, everyday for over * weeks. I kept telling Facebook I don't recognize this stranger's computer but they kept accessing my account. So I stopped using my account for a month and when I tried to get back in, I couldn't remember the last password I used. *When I tried to recover my account, The * emails linked to it have both been deactivated. I haven't connected a phone number to the account either. So when I tried to go through the steps of recovering my account*resetting my password, I kept getting thrown back in a circle, requesting one to access the other while I had neither.*I have just tried submitting a form of ID (Driver's license). I would get the email saying Facebook got my ID and sent me a link to reset my password. I would put in my current email and type a new password. But every time I did and hit continue or skip it would say the link is invalid and I would have to start the whole process over again. *Just tried to email the *****@***.com and I got a auto response saying their mailbox was full and didn't receive it**Account Info*Jake Greenstein**linked emails (Deactivated)******@***.com******@***.com
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Facebook

Customer service issue
Reported by GetHuman-jagreens
Jan 16th, 2019 - 9 mons ago
I have an issue with Facebook too
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GetHuman-jagreens started working on this issue
Jan 16th 7:09am