I have completed every security verification process that has been presented to me, no...

GetHuman-carlydem's customer service issue with Facebook from January 2019

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The issue in GetHuman-carlydem's own words
I have completed every security verification process that has been presented to me, no less than three times, and I haven't received any response from Facebook, nor have I been granted access to my account. Specifically, I've uploaded my image holding Facebooks unique code, I have verified my knowledge of previous contact information as well as proved my current ability to access my secondary email account, *****@***.com. The only verification request that I am unable to complete is the text message special code identifier, and I am not going to ever be able to receive texts to the current phone number listed with Facebook because I no longer have access to that phone or number.
GetHuman-carlydem did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman-carlydem
Jan 16th, 2019 - 9 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 294086 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-carlydem started working on this issue
Jan 16th 6:42am