The email I have to access my Facebook is unobtainable so I currently can’t reset my pa...

GetHuman1974012's customer service issue with Facebook from January 2019

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The issue in GetHuman1974012's own words
The email I have to access my Facebook is unobtainable so I currently can’t reset my password. I have tried to go through the methods on the Facebook help center to retrieve my account and I am told that it isn’t possible they can’t confirm who I am. Although, I just had an account recovered for my Instagram, a company they own, by emailing them a hand written note of a code they sent me, with a picture of myself to prove who I am. I need this done with my Facebook account so I can retrieve it and change my email to my current one.
GetHuman1974012 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman1974012
Jan 16th, 2019 - 9 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 293953 others
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Timeline
GetHuman1974012 started working on this issue
Jan 16th 3:31am