I have been trying to reset my password for Facebook for * days. I originally was able...

GetHuman-krobertm's customer service issue with Facebook from January 2019

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Help with my Facebook issue
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The issue in GetHuman-krobertm's own words
I have been trying to reset my password for Facebook for * days. I originally was able to change my pword because I noticed unusual log in locations, but then FB log in would not accept my brand new pword. I then tried to reset it again and was told "you are doing this too soon", so I waited a day and tried again but was told the same thing, waited again a full ** hours and am being told "you are doing this too soon" again. I just want to reset my password so that I can log on. Send help
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Customer service issue
Reported by GetHuman-krobertm
Jan 15th, 2019 - 9 mons ago
I have an issue with Facebook too
Seen by 1 customer so far
Similar issue to 293747 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman-krobertm started working on this issue
Jan 15th 11:55pm
GetHuman-krobertm indicated the issue is not fixed yet.
Jan 15th 11:56pm