So my phone got stolen that phone number was ***-***-**** whoever stole it canceled the...

GetHuman1966757's customer service issue with Facebook from January 2019

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The issue in GetHuman1966757's own words
Log into my Facebook ... So my phone got stolen that phone number was ***-***-**** whoever stole it canceled the phone and and got it all shut off where when I went to MetroPCS to get a new phone they weren't able to transfer my number or nothing over to my new phone I got so I'm unable to log into my Google account and I numbers change so that option doesn't work and I don't know what the heck to do if tried everything I need to add my email and new number to my Facebook**What I need is Facebook to call me and talk to me like a goddamn human being and it would be solved already!! ********** tyler butler. R*****@***.com this email in this phone number is the ones that need to be updated to my account I mean what more proof do you need the small business link to my main account is rip your family farms in here I have the same email how about a picture of me to so you can see my red beard on my freaking face LOL this is the kind of Idiocracy we get when you try to automate all the troubleshooting and you take away the human element you get you get running in circles and you get stupidity I could have had this handled if I could just talk to someone already she's ridiculous I hate not being able to talk to someone this is just destruction of humanity
The phone number on my account it's like seven years old *** ***** ** is old news man and my phone was stolen day before yesterday and whoever stole it Trucking changed all my passwords on Gmail and log me out so after * hours at MetroPCS I wasn't able to even get my old phone number or any of my contacts or any of my apps or any of anything I had to get a brand new phone that I'm using right now with nothing on it no **** nothing and it's such a pain in the *** to get into any of my apps or emails when the phone's been stolen and there's no one to tell that to you do. Always give you all the" help center" freaking bulshit whatever the f*** they are more like a waste my goddamn time Center
GetHuman1966757 did not yet indicate what Facebook should do to make this right.
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Facebook account
Customer service issue
Reported by GetHuman1966757
Jan 15th, 2019 - 9 mons ago
I have an issue with Facebook too
Seen by 5 customers so far
Similar issue to 293655 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman1966757 started working on this issue
Jan 15th 10:08pm
GetHuman1966757 indicated the issue is not fixed yet.
Jan 15th 10:10pm