I could not access my account b*c I tried to log in using an old yahoo account that I n...
GetHuman1972357's customer service issue with Facebook from January 2019
Help with my Facebook issue
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GetHuman1972357's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1972357 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1972357 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Facebook has better answers for you: Facebook Help Center
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Before contacting them, items GetHuman1972357 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1972357's own words
I could not access my account b*c I tried to log in using an old yahoo account that I no longer have. I forgot I updated it to my gmail account b*c I never have to sign in b*c I keep it open all the time. I screwed up the login and you guys have locked my account due to 'security.' I am more than happy to prove myself to you by telling you about who my friends are and the fact that I never post. I need to follow up on what is going on with friends and need to get back to my account asap.
GetHuman1972357 did not yet indicate what Facebook should do to make this right.
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