Songea's Kids, a USA ***c* nonprofit, has received donations made on Facebook to suppor...
GetHuman1972227's customer service issue with Facebook from January 2019
Help with my Facebook issue
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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1972227 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1972227 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Facebook has better answers for you: Facebook Help Center
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The issue in GetHuman1972227's own words
Songea's Kids, a USA ***c* nonprofit, has received donations made on Facebook to support our programs supporting orphans in Tanzania. See our FB page. FB has not transferred the donations to our bank account. As President I have filled out * separate forms at their help center. I get the same useless email response. Is this a scam so FB can keep the funds? Do we have to go to court? Please help us as the kids need these funds for food and school. Linda Hines
GetHuman1972227 did not yet indicate what Facebook should do to make this right.
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