Songea's Kids, a USA ***c* nonprofit, has received donations made on Facebook to suppor...

GetHuman1972227's customer service issue with Facebook from January 2019

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The issue in GetHuman1972227's own words
Songea's Kids, a USA ***c* nonprofit, has received donations made on Facebook to support our programs supporting orphans in Tanzania. See our FB page. FB has not transferred the donations to our bank account. As President I have filled out * separate forms at their help center. I get the same useless email response. Is this a scam so FB can keep the funds? Do we have to go to court? Please help us as the kids need these funds for food and school. Linda Hines
GetHuman1972227 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman1972227
Jan 15th, 2019 - 9 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 293622 others
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Timeline
GetHuman1972227 started working on this issue
Jan 15th 9:51pm