I previously set up two factor authentication on Facebook, not knowing that my phone nu...

GetHuman-makeliah's customer service issue with Facebook from January 2019

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The issue in GetHuman-makeliah's own words
I previously set up two factor authentication on Facebook, not knowing that my phone number wasn’t updated on Facebook. I upgrading from a IPhone * Plus to a IPhone * Plus. Had I’d known that when logining into the new phone with Facebook that I would need a login code I wouldn’t of never reset the old phone beforehand* basically erasing everything including the ability to recognize the phone to login to the app. So now here I am trying to access my Facebook but can’t because I don’t have a recognized device to login in on that and get a login code and again my phone number was not updated
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Customer service issue
Reported by GetHuman-makeliah
Jan 15th, 2019 - a mon ago
I have an issue with Facebook too
Not resolved
Seen by 3 customers so far
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GetHuman-makeliah started working on this issue
Jan 15th 8:45pm