I am the admin for a Facebook business page--The Crown Symposium. Recently, I have had...

GetHuman1970506's customer service issue with Facebook from January 2019

1 view
293371 similar
0 following
Help with my Facebook issue
First: share to improve GetHuman1970506's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1970506's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1970506 will want to follow the link below to head to their help center. We will check on GetHuman1970506 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1970506 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1970506's own words
I am the admin for a Facebook business page--The Crown Symposium. Recently, I have had at least * former clients write recommendations for my Facebook page. However, I can see only * of the recommendations. I have screenshots to prove that at least three other clients wrote recommendations. They are visible from those three clients' Facebook pages, but not my own. If they didn't send me those screenshots, I wouldn't have known these recommendations existed.**How can I make these recommendations visible to me when I go on the Facebook business page? More importantly, how can I make sure these recommendations are visible to potential clients when they visit my page? I know for a fact I have at least * (maybe more, I didn't ask all the clients I worked with for screenshots, and based on this problem, I wouldn't be surprised if there are some recommendations that I'm not aware of). I want to be able to see all of the recommendations.
GetHuman1970506 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman1970506 fixed the problem
We are waiting for GetHuman1970506 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman1970506 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1970506
Jan 15th, 2019 - a mon ago
I have an issue with Facebook too
Not resolved
Seen by 1 customer so far
Similar issue to 293371 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1970506 started working on this issue
Jan 15th 6:09pm