My brother was talking to some girl on messenger. She sent him a naked pic and asked hi...

GetHuman1970264's customer service issue with Facebook from January 2019

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Help with my Facebook issue
GetHuman1970264's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1970264 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1970264 can let us know if they help or not.
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Before contacting them, items GetHuman1970264 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1970264's own words
My brother was talking to some girl on messenger. She sent him a naked pic and asked him to send her a video. He did and now she threatened and blackmailing him if he doesnt pay her ****$ she is going to send it to all his family and friends. She did send it to one of his friends. I want to know how can we remove it. He deleted the conversation but she still has the video. My brothers email is *****@***.com. Her name is Dinesh Balara. What he thought was between to ppl of legal age turned out to be a scam to blackmail my brother. Please call or contact me at ***-***-**** Rachel Watkins or our mom at ***-***-**** Beverly Boring.
GetHuman1970264 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman1970264
Jan 15th, 2019 - 9 mons ago
I have an issue with Facebook too
Not resolved
Seen by 4 customers so far
Similar issue to 293325 others
0 customers following this
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Timeline
GetHuman1970264 started working on this issue
Jan 15th 5:37pm
GetHuman1970264 shared this issue with friends on Facebook
Jan 15th 5:52pm