Hi I upgraded to a new phone at the weekend and I can’t login to Facebook my email addr...

GetHuman-smxosam's customer service issue with Facebook from January 2019

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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-smxosam will want to follow the link below to head to their help center. We will check on GetHuman-smxosam later to make sure it's all set or try to help escalate.
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The issue in GetHuman-smxosam's own words
Hi I upgraded to a new phone at the weekend and I can’t login to Facebook my email address is s*mxosambokimbo@icloud .com my name is Paul John Samson and my phone no is ***********... I sent a pic of my passport the other day and you are sending me access code of ****** but I still can’t log in... can you help me please??? My old login was P*****@***.com which I have lost now... thank you Paul
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Facebook

Customer service issue
Reported by GetHuman-smxosam
Jan 15th, 2019 - a mon ago
I have an issue with Facebook too
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Seen by 2 customers so far
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GetHuman-smxosam started working on this issue
Jan 15th 7:44pm