I had a facebook account https:**www.facebook.com*Abhinavbatyal, Unfortunately I lost a...
GetHuman-asinghba's customer service issue with Facebook from January 2019
Help with my Facebook issue
First: share to improve GetHuman-asinghba's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-asinghba's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-asinghba will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-asinghba can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Facebook has better answers for you: Facebook Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-asinghba may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-asinghba's own words
I had a facebook account https:**www.facebook.com*Abhinavbatyal, Unfortunately I lost access to the number many years ago and I created a new account https:**mbasic.facebook.com*drealbatyal soon afterwards. I want the previous account to be closed as it contains some embarrassing photos of my teenage days that I cant afford to be public. I tried to convey this many times using facebook inbuilt account retrieval tool, But unfortunately couldn't gain access to the account as I no longer have access to that account. Kindly help me close this account. I shall be grateful to you for this. If you want I can mail you my Indian Government issued ID to prove that the account is indeed mine.*Kindly understand the issue and help,because you're my only hope.
GetHuman-asinghba did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-asinghba fixed the problem
We are waiting for GetHuman-asinghba to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.